Topic
Staff Quality & Responsiveness
100% positiveAcross 154 reviews of Kaylor Law Group in Lakeland, FL, staff quality & responsiveness appears in 15 reviews (100% positive), from 2016-01-29 through 2026-04-20.
Key findings
Staff Quality & Responsiveness mentioned in 15 of 154 reviews (9.7%)
100% of Staff Quality & Responsiveness reviews are 4 or 5 stars
Average rating in Staff Quality & Responsiveness reviews: 5★
Aspects most discussed in these reviews
Communication & Updates
87%13 mentionsProfessionalism & Conduct
87%13 mentionsTechnical Knowledge & Expertise
47%7 mentionsCourtesy & Friendliness
40%6 mentionsResponsiveness & Speed
33%5 mentionsProblem Resolution & Effectiveness
27%4 mentions
Reviews mentioning staff quality & responsiveness
Jason Fowler
I recently hired David to represent me, and Matt actually went to court with me. They are both very knowledgeable, cool, and easy to work with. They are straightshooters and are not power trippers. All staff are very respectful and polite. There were sometimes I called, whether outside of business hours or everyone was busy at the time, and I had to leave a message; and I got a return call in less than 10 minutes. One time, David actually very promptly returned my call when he was on vacation in Colorado. I would definitely hire this firm again and highly recommend them to anyone needing legal representation.
Response from owner
May 12, 2026
Ronald Fernandez
I had a great experience working with David S. Kaylor and his team. They were professional, knowledgeable, and helped me get a good outcome in my case. Carmen, the secretary, was especially great—very helpful and kind throughout the whole process. I highly recommend this firm to anyone who needs legal help
Response from owner
May 16, 2025
Bryce Rodriguez
I personally could not be more thankful for the attentiveness and help of David Kaylor and his firm. I was also helped by his assistant Carmen Alexander who was sure to stay in contact to keep me updated and guide me through each step. To anyone that is in need of legal counsel, I encourage them to reach out and spread the word!
Response from owner
May 16, 2025
Alba Martinez
Very well recommended. I hired him on Monday June 17th and by Wednesday June 19th all my charges were drop. I appreciate everything you did for me. Jessica is an awesome assistant she help me through everything even when I send her a million email to help me with my case. Thank you The Kaylor Law Group.
Response from owner
December 11, 2024
Odkul Yeters
My name is Byron and I was falsely accused of some things. I am very overjoyed I was able to receive Kaylor Law group services. Matthew is a very knowledgeable attorney and his staff has been nothing but great. No joke! I was very lost and didn't know what to do, i had a previous attorney that was disappointing. Take it from me and this review, this is a 5 star Law group. Thanks to everyone their, you guys are the best.
Response from owner
May 15, 2024
Frederick Beyer
Kaylor Law Group is a fantastic law firm to have representing you in the time of need. Matt was fantastic in all aspects keeping me informed as to what was happening with my case. Jessica was also instrumental in apprising me on the progress though out the process and there for questions I had. If there were 6 stars to give I would have.
Response from owner
May 15, 2024
Charles Kearns
I had a very good experience with this firm. David and Carmen walked me through this very difficult time. I have no complaints and highly recommend David Kaylor and his assistant Carmen.
Response from owner
May 15, 2024
Milagros “Millie” Garcia
The front office staff is awesome! From the smile that greets you at the front door, always available when you call and their due diligence makes for a great first impression. The attorney's are attentive, very knowledgeable and have an awesome bedside manner. I would so totally recommend the Kaylor Law Group!
Response from owner
February 5, 2025
Luis Rosa
I highly recommend Kaylor Law Group to anyone facing criminal charges. Brenda Ramirez was very knowledgeable and helped me understand the process from start to finish. Carmen kept me updated when Brenda was not available and she was very helpful and informative as well. 10/10!!
Response from owner
March 24, 2026
AL Garcia
Things could not have gone smoother the entire law office was helpful very experienced and attorney Brenda Ramirez came prepared to win. THANK YOU!
Response from owner
March 24, 2026
Gail Holloway
Mrs.LETO IS SO VERY KIND AND Explains EVERYTHING TO YOU AND HER SECRETARY IS SO SWEET,THIS DISABILITY SECRETARY IS A SWEET LADY AND EXPLAINS EVERYTHING TO YOU! I would recommend them to anybody! GOD Bless you and your family's ❤️ Happy New year
Response from owner
March 24, 2026
Karla LeAnn
Hands down the best law firm I’ve ever dealt with. Never disappointed!! I wouldn’t deal with anyone else. Brenda is amazing!!!!!!
Response from owner
March 24, 2026
Spencer Murphy
Good people doing good work, from secretary to lawyers. Made it real easy for me, I gave them the information they needed and they did the rest, thankful to have found them when I did.
Damian Parker
Matt Kaylor is a awesome attorney he has done everything he said he would do and I feel he actually cares and he doesn’t feed you a line of B.S his staff is always very pleasant and they keep you informed of what’s going on in my eyes I believe he is the best attorney in town
Julie Pelletier
David Kaylor was absolutely amazing in my case. I attained him to put a motion to terminate my community control probation. He won the case in less than two minutes! The ladies in the office were so helpful and re-assuring through out the entire process! David Kaylor was a wonderful lawyer and you could tell the judge and the prosecutor respected him greatly! I would recommend him 1000 times over! Thank you Kaylor Law Group!